All Over The Shop – Shipping Policy

Vintage vibes. Premium Graphic tees. Worldwide shipping from Miami, Florida. 🎽

Thanks for shopping with All Over The Shop.

We’re a small operation creating rare, washed, premium graphic tees inspired by 90s nostalgia, iconic music, movies, and pop culture.

All orders are produced and fulfilled specifically for our customers. We work with production and shipping partners to get your order to you as efficiently and safely as possible.

Please read the following Shipping Policy carefully before placing your order.

Shipping From Miami, Florida

All orders are shipped worldwide from Miami, Florida, USA.

We currently ship to most countries worldwide. However, availability, shipping services, delivery times, and costs may vary depending on the destination.

Certain countries, regions, territories, or addresses may be unavailable for delivery due to carrier restrictions, customs requirements, sanctions, logistical limitations, or other circumstances outside our control.

Processing Time

Orders are generally processed within 1–3 business days, Monday through Friday.

Processing times are estimates and are not guaranteed.

Orders placed on weekends, public holidays, or during particularly busy periods will generally begin processing on the next available business day.

During product launches, promotional periods, holidays, high-volume periods, or unexpected operational disruptions, processing may take longer.

A processing delay does not automatically entitle you to cancel your order or receive a refund.

Once an order has entered production or processing, we may be unable to make changes or cancellations.

Shipping Options & Costs

Shipping rates are calculated at checkout based on factors including your delivery address, selected shipping service, package weight, and destination.

Available shipping methods and their associated costs will be displayed at checkout before payment is completed.

Shipping costs are generally non-refundable, except where otherwise required by applicable law.

We may use a variety of shipping carriers and fulfilment partners depending on the destination and service selected.

Estimated Delivery Times

Any delivery timeframe displayed on our website or at checkout is an estimate only and is not a guaranteed delivery date.

Delivery times may vary significantly depending on:

• Destination
• Shipping carrier
• Customs processing
• Import procedures
• Public holidays
• Peak shopping periods
• Weather
• Transportation disruptions
• Carrier delays
• Incorrect or incomplete shipping information
• Other circumstances outside our reasonable control

International shipments may take longer than the estimated timeframe.

We are not responsible for delays caused by shipping carriers, customs authorities, import procedures, weather, strikes, transportation disruptions, or other circumstances outside our reasonable control.

A delayed shipment does not automatically qualify for a refund, cancellation, replacement, or return.

Tracking

Where tracking is available for your selected shipping service, a tracking number will generally be provided once your order has been dispatched.

Tracking information is supplied by the relevant shipping carrier and may take some time to become active or update.

Once tracking information has been provided, delivery progress is controlled by the shipping carrier.

We cannot guarantee that tracking information will update continuously or immediately.

Customs, Duties & Import Taxes

For international orders, the customer is responsible for understanding and paying any customs duties, import taxes, VAT, brokerage fees, handling charges, or other fees imposed by the destination country.

These charges are generally not included in the product price or shipping charge unless explicitly stated at checkout.

All Over The Shop has no control over the amount of duties, taxes, or fees charged by a customer’s country.

Refusal to pay applicable customs duties, taxes, or import charges does not automatically qualify an order for a refund.

If a package is returned to us because the recipient refused delivery or failed to pay required customs or import charges, any refund or reshipment will be considered at our discretion and subject to applicable law. Any additional shipping, return, customs, or handling costs may be deducted from any approved refund where legally permitted.

We are not responsible for delays caused by customs authorities.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully check your:

• Name
• Street address
• Apartment/unit number
• City
• State/province
• Postal/ZIP code
• Country

Once an order has been processed or shipped, we cannot guarantee that an address can be changed.

If you realise that you have entered an incorrect address, contact us immediately at hello@alloverthe.shop.

If the order has already entered production, processing, or shipment, we may be unable to make changes.

We are not responsible for orders delivered to an incorrect address supplied by the customer.

Any additional costs associated with correcting or reshipping an order due to an incorrect or incomplete address may be the responsibility of the customer.

Delivered, Missing or Lost Packages

If tracking indicates that your package has been delivered, but you cannot locate it, please first check:

• Your mailbox or delivery area
• Around your property
• With household members
• With neighbours
• Any designated safe place
• Your local carrier

You should also contact the shipping carrier directly using the tracking information provided.

Where appropriate, we may assist with a carrier investigation.

A package marked as delivered by the carrier does not automatically qualify for a refund or replacement.

We reserve the right to request additional information or documentation before considering any claim.

Packages Lost in Transit

If your package appears to have been lost in transit, contact us at hello@alloverthe.shop with your order number and tracking information.

We may work with the relevant carrier to investigate the shipment.

A replacement or refund is not guaranteed solely because a package is delayed or cannot initially be located. Any resolution will depend on the circumstances, carrier investigation, available tracking information, and applicable consumer protection laws.

Damaged Packages

Please inspect your package as soon as it arrives.

If your garment has been damaged during delivery, contact us within 7 days of receiving the order at hello@alloverthe.shop.

Please provide:

• Your order number
• Clear photographs of the packaging
• Clear photographs of the garment
• A description of the damage

Do not dispose of the packaging until the matter has been reviewed, as photographs or other evidence may be required for a carrier claim.

We will assess the situation and determine whether the issue qualifies for a replacement or other remedy.

Incorrect Items

If you receive an item that is clearly a different print from what you ordered, contact us within 7 days of delivery.

Please provide your order number and clear photographs of the item received.

If we confirm that the incorrect item was caused by a fulfilment or production error on our part, we will provide an appropriate remedy in accordance with our Refund Policy and applicable consumer protection laws.

Do not return an incorrect item without receiving written instructions from us first.

Shipping Delays

We work hard to get every order to you as quickly as possible, but shipping times are not completely within our control.

All delivery estimates are estimates only.

Delays can occur due to carrier congestion, customs, weather, public holidays, peak periods, transportation disruptions, incorrect addresses, or other events outside our reasonable control.

A delay beyond the estimated delivery timeframe does not automatically entitle the customer to a refund, cancellation, replacement, or return.

Where a shipment is delayed, we will make reasonable efforts to assist where possible.

Refused or Undeliverable Packages

If a package is refused, abandoned, or returned because:

• The customer provided an incorrect address;
• The address was incomplete;
• The customer was unavailable to receive the package;
• The customer refused delivery;
• Required customs duties or taxes were not paid; or
• The customer otherwise failed to accept delivery,

any reshipment will be subject to additional shipping charges.

Any refund in these circumstances will be considered at our discretion and subject to applicable law. Where legally permitted, shipping, return, handling, customs, and other costs incurred by All Over The Shop may be deducted from any approved refund.

Returns & Refunds

Shipping issues do not override our Refund Policy.

We do not provide refunds or accept returns simply because:

• A customer changes their mind;
• The customer selected the wrong size;
• The customer does not like the fit;
• The customer ordered the wrong product or colour;
• The customer expected a different appearance;
• A shipment takes longer than expected; or
• A carrier experiences a delay.

Refunds and returns are limited to genuine product or fulfilment issues, or circumstances where a remedy is required under applicable consumer protection laws.

Please review our Refund Policy before placing your order.

Important Notice

By placing an order with All Over The Shop, you acknowledge that:

Shipping and delivery timeframes are estimates, not guarantees.

Customers are responsible for providing accurate shipping information.

International customers are responsible for applicable customs duties, taxes, and import charges.

Shipping delays outside our reasonable control do not automatically qualify for a refund.

Incorrect size selections and change-of-mind purchases are not eligible for refunds or returns.

Any return must be authorised by All Over The Shop before being sent back.

Nothing in this Shipping Policy is intended to exclude, restrict, or override any consumer rights or remedies that cannot legally be excluded under applicable law.

Contact Us

For shipping questions or order issues, contact:

hello@alloverthe.shop

Please include your order number whenever contacting us about an existing order.

We aim to respond to enquiries within 1–2 business days, although response times may be longer during periods of high volume.

Thank you for shopping with All Over The Shop.

All Over The Shop Team 🌱

Vintage energy. Heavyweight tees. Worldwide shipping from Miami, Florida.